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Thread Statistics | Show CCP posts - 18 post(s) |
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CCP Casqade
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Posted - 2008.12.11 12:23:00 -
[1]
 Originally by: BlueTest2
However, after this downtime, I'm totally unable to start the client.
Hi. Please try clearing your cache and settings folder. Here is how: http://support.eve-online.com/Pages/KB/Article.aspx?id=371
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CCP Casqade
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Posted - 2008.12.11 12:59:00 -
[2]
Originally by: Ricky1989
There is one issue for me, when jumping through a stargate, the space background turns grey for a second and then reverts to its usual colour.
Hi. Try updating your drivers if they are not already up to date. If that does not solve this issue, please file a bug report with Dxdiag, screen shots, logserver logs.
1. Read this: http://oldforums.eveonline.com/?a=topic&threadID=585921
2. Go here: https://bugs.eve-online.com/newbugreport.asp
You can possibly also try changing the cache size under the "Display & Graphics" tab on the ESC menu.
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CCP Casqade
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Posted - 2008.12.11 13:07:00 -
[3]
Originally by: Zubb Ionesco
After patching the client wont start. I get an windows error message saying "The procedure entry point HeapSetInformation could not be located in the dynamic link library KERNEL32.dll". I'm using W2k with SP2.
Windows 2000 is not supported. The function in question was however introduced in Windows 2000 SP4, so updating to SP4 should resolve this problem.
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CCP Casqade
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Posted - 2008.12.11 13:20:00 -
[4]
Originally by: Zubb Ionesco
Oh,interesting.. Since when it isnt supported?
Since 13th of March 2008.
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CCP Casqade
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Posted - 2008.12.11 13:34:00 -
[5]
Originally by: BlueTest2
Originally by: BlueTest2
Ok, got the client to start.
However, does this mean that i lose all of my settings?
I'm especially concerned with my market quickbar and bookmarks.
I have moved the old files to another folder. Is it possible to at least retain my market quickbar?
Anyway to get my market quickbar back?
Bookmarks are the only thing i have left.
I'm afraid that you have to set everything up manually again. Mixing old cache/settings with new settings is not recommended as it can corrupt the client and cause nasty issues like making it impossible to start the client or corrupt the overview.
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CCP Casqade
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Posted - 2008.12.11 18:41:00 -
[6]
Originally by: Kamille Yunn
I have the same issue.
I am also on an iMac 3.0 dualcore, 4GB Ram
Anyone else has this prob?
There is info about this here: http://oldforums.eveonline.com/?a=topic&threadID=945443
Originally by: Bathtube
i downloaded and installed the patch but when i log in a popmenu tells me that the server isn't running or i do not got connection. My internet is fine and my client was working yesterday. Someone any id of what went wrong ?
Hi. Try checking your Firewall settings. When you apply a patch, the signature of the exe file is changed which means that the firewall has to be set to accept a new signature. This is usually done automatically by most firewalls, but if this was not the case, you might have to go and check out the settings yourself.
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